Contact Us
Have a question about a ZuxQari™ product, an existing order, delivery, payment, tracking, return, or refund? Our customer service team is here to assist you.
Customer Support
service@zuxqari.com
+86 191 0747 2742
8:00 AM–10:00 PM
Questions About Your Order
When contacting us regarding an existing order, please provide your order number and the email address used during checkout.
Damaged, Incorrect, or Missing Products
If your order arrives damaged, defective, incomplete, or materially different from what you ordered, please contact us promptly and include:
- Your order number
- A description of the issue
- Clear photographs or video of the product
- Photos of the shipping label and exterior package when relevant
Business Information
Brand: ZuxQari™
Legal Company Name: Guangzhou Muxin Technology Co., Ltd.
Owner: Wang Guodong
Website: zuxqari.com
Email: service@zuxqari.com
Phone: +86 191 0747 2742
Business Address: Room A14, 3rd Floor, No. 102 Baisha Road, Shiqiao Subdistrict, Panyu District, Guangzhou, China
Customer Service Hours: 8:00 AM–10:00 PM
Customer Service Language: English
Please contact us before sending merchandise back. Do not automatically send returns to our registered business address. Once your return is authorized, our support team will provide the appropriate return destination.