Shipping Policy

Thank you for shopping with ZuxQari™. This Shipping Policy explains our general order processing, shipping, tracking, and delivery procedures.

Order Processing

Orders are generally processed within 2–4 business days after payment has been successfully confirmed.

During holidays, promotional periods, or unusually high order volumes, processing may require additional time.

Shipping Destinations

Available shipping destinations are determined by the options displayed during checkout. Shipping availability may vary by product and destination.

Shipping Charges

Available shipping methods and any applicable charges will be displayed during checkout before you complete your order.

Estimated Delivery Times

Delivery times vary depending on the destination, selected shipping method, carrier operations, customs procedures, local delivery conditions, and other circumstances.

All delivery dates or transit times provided by ZuxQari™ are estimates and should not be interpreted as guaranteed arrival dates.

Tracking Information

When tracking information becomes available, it will normally be sent to the email address provided when placing your order.

Tracking updates may require additional time to appear after a package has been transferred to the carrier.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information. Please contact us immediately if you notice an error.

Once an order has entered fulfillment or has been shipped, we may not be able to modify the delivery address.

Delivery Delays

Delivery may be delayed due to weather, customs processing, transportation disruptions, carrier congestion, public holidays, incorrect address information, or other circumstances outside our reasonable control.

Customs, Duties, and Taxes

International orders may be subject to customs procedures, duties, taxes, or import charges depending on the destination country. Unless expressly stated otherwise during checkout, such charges may be the responsibility of the recipient.

Lost or Delayed Packages

If tracking information indicates an unusual delay or you believe your shipment may be lost, contact us at service@zuxqari.com with your order number.

Damaged Packages

If an order arrives damaged, please retain the packaging and contact customer service promptly with photographs of the product, shipping package, and shipping label.

Business Information

Company: Guangzhou Muxin Technology Co., Ltd.
Owner: Wang Guodong
Address: Room A14, 3rd Floor, No. 102 Baisha Road, Shiqiao Subdistrict, Panyu District, Guangzhou, China